Email issue: Image attachments are not visible in MS Outlook

Description

If you configure the email Issue post-function to send attachments, and an attachment is an image (e.g. PNG), it will be attached to the email but it won't be visible in Microsoft Outlook (neither web nor Windows)

Also, any attachment that contains non-ASCII characters will show an incorrect filename.

Environment

Jira Service Desk 4.9.0

Customer Info

None

Assignee

Unassigned

Reporter

David Fischer [Innovalog]

Labels

None

Internal Complexity

Unknown

Internal Value

Unknown

SEN

SEN-16911032

Requires documentation

None

Impact

Level 3

Fix versions

Priority

Major
Configure