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Problem

Excerpt

Most of the My post-functions cannot work on the don't seem to be doing anything when operating on JIRA Service Desk projects issues. This is because JIRA returns a 403 (issues, and I see 403 You do not have the permission to see the specified issue) error for the add-on user. Therefore, workflows that work on Service Desk projects will break. errors in the logs.

Solution

Manually fix Permission Scheme for the Service Desk projects. See here to know how to fix it for instructions.

See also : AC-2025AC-1876JSDECO-14

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