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A workflow post-function that creates a comment on the current issue. The text of the comment to be created can be any simple text or a text with Nunjucks annotations.

To add 'Comment issue' post function to a transition: 

  1. Click Edit for the workflow that has the transition you wish to add the post-function on.

  2. In the Workflow Designer, select the transition.

  3. Click on Post

Functions 
  1. Functions in the properties panel.

  2. Click on Add post function.

  3. Select Comment issue from the list of post-functions.

  4. Click on Add

 to
  1.  to add the post-function on the transition.
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  2. Input a comment in the Comment field.
    To input issue or transition or currentUser information in the Comment field see, How to insert information using Nunjucks annotations.

  3. Click on Add to add the post-function to the transition.

  4. After adding, move the post-function to the appropriate position according to Placing post-functions in a transition document.

Refer Use cases for the use cases for this post-function.

Common to all post-functions:

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Known issues specific to this post-function

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For information on where the post-function needs to be placed on a transition, see Placing post-functions in a transition.

Refer to the Use cases for the post-functions page for use cases for this post-function.

Refer the Troubleshooting and Support page if the post-functions does not seem to be working as you would expect.

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cqllabel = "comment-issue" and type = "page" and space = "JMWEC"
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Troubleshooting this post-function configuration: In case the post-function does not work as expected these are the things to look out for

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When you add this post-function to a transition and trigger the transition, the add-on picks the value entered in the Comment field and adds it as a comment on the issue. The Comment to be created can be any simple text, e.g. This is a comment.

 You

 You can also use Nunjucks annotations to insert issue, transition and current user information into the comment text, using the 'issue', 'transition' and 'currentUser' variables, respectively. To find out more about the variables, see How to insert information using Nunjucks annotations.

Comment visibility

  • Restrict to Group

Restricts the visibility of the comment to a specified group. When you select a valid group name in the Restrict to Group field, the comment will be visible only to the members of the specified group. For no restriction, leave the field blank.

  • Restrict to Project Role

Restricts the visibility of the comment to a selected project role. When you select a project role from the drop-down Restrict to Project Role field, the comment will be visible only to the members of the selected project role. For no restriction, leave the field blank.

  • Restrict to Internal (Jira Service Desk only)

Restricts the visibility of the comment to the Service Desk Agents and Collaborators only.

Run As

  • Run as current user

The current user will be the author of the comment created on the issue by the post-function. 

  • Run as add-on user

The add-on user will be the author of the comment created on the issue by the post-function. 

  • Run as this user

Any user selected in this field will be the author of the comment created on the issue by the post-function. 

Conditional execution

To execute this post-function based on the result of a Nunjucks template see Conditional execution.

Delayed execution

To delay the execution of this post-function see Delayed execution.