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1. Navigate to the desired workflow transition and add the Transition Issue post function.

2. Select the Post functions tab and click Add post function.

3. Select Email issue from the list of post-functions.

4. Click on Add to add the post-function on the target transition Id of the specific workflow and custom field Id based on your Jira instance.code.

5. Add the below post function.
   

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6. Add the below code in the Text Body.

   Code Block
   <% if (transientVars.comment) { %> A reply has been recieved on ${issue.key}: ${transientVars.comment} <% } %>

7. PF
   

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8. r
   

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9. r

10. r

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12. rPublish the workflow.

13. Add the comment in the issue during transition. It will send the email as shown below
    

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