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Steps:

  1. Go to the Permission Schemes administration page (type gg then Permission Schemes)
  2. Click on the first Permission Scheme
  3. Make sure that the atlassian-addons-project-access project role is granted all permissions. If not, grant the missing permissions to that project role.
  4. Repeat with all other Permission Schemes.

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4 - Make sure that the "Jira Misc Workflow Extensions" user belongs to the atlassian-addons-project-access project role of every project

You need to ensure that the Jira Misc Workflow Extensions user belongs to the atlassian-addons-project-access project role of every project. If not, add the user to the project role, using Add users to a role link

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Steps:

  1. Go to the Projects page (type gg then Projects)
  2. Locate your project and select User and roles.
  3. Verify that the user Misc Workflow Extensions for Jira Cloud belongs to the atlassian-addons-project-access project role.
  4. If not, add the user to the project role, using Add users to a role link.

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issuesecurityschemes
issuesecurityschemes

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- Check your Issue Security schemes

For each Issue Security scheme, make sure that the atlassian-addons-project-access project role belongs to every Security Level.

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workflowstepproperties
workflowstepproperties

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5 - If you are using jira.permission.* workflow step properties

You need to add the atlassian-addons-project-access project role to the jira.permission.* property value

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