Page Comparison

Capture for JIRA

Operating System

• Field name: Capture for JIRA BrowserOperating System

• Description: The Capture for JIRA Browser Operating system field is a multi-line text field describing the browser operating system of the page captured.

• Accessing the Capture for JIRA Browser Operating System field: You  You can access the Capture for JIRA BrowserOperating System field using any of the following getters methods of the Issue interface:
  • get("Capture for JIRA
  Browser
  • Operating System") or get("customfield_xxxxx")
   that
  •  that returns a String
    

    • Example: Capture for JIRA

    Browser

    • Operating System field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA Operating

    Browser

    • System")

      
      

  • getAsString("Capture for JIRA
  Browser
  • Operating System") or getAsString("customfield_xxxxx") that returns a String representing the browser of the page captured:

    • Example: Capture for JIRA

    Browser

    • Operating System field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA

    Browser

    • Operating System")

      
      

Capture for JIRA

Screen Resolution

• Field name: Capture for JIRA Document ModeScreen Resolution

• Description: The Capture for JIRA Document Mode Screen Resolution field is a multi-line text field describing the document mode screen resolution of the page capturedcapture.

• Accessing the Capture for JIRA Document ModeScreen resolution field: You can access the Capture for JIRA Document ModeScreen Resolution field using any of the following methods of Issue interface:
  • get("Capture for JIRA Document ModeScreen Resolution") or get("customfield_xxxxx") that returns a String:
    

    • Example: Capture for JIRA Document mode Screen resolution field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA DocumentScreen ModeResolution")

      
      

  • getAsString("Capture for JIRA Document ModeScreen Resolution") or getAsString("customfield_xxxxx") that that returns a String representing the screen resolution of the page captured:

    • Example: Capture for JIRA Document mode Screen resolution field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA DocumentScreen ModeResolution")

      
      

Capture for JIRA

URL

• Field name: Capture for jQuery VersionJIRA URL

• Description: The Capture for JIRA jQuery Version URL field is a multistring representation of a multi-line text field describing the jQuery version URL of the page captured.

• Accessing the Capture for JIRA jQuery Version fieldURL field: You can access the Capture for JIRA jQuery VersionURL field using any of the following getters of the Issue interface:
  • get("Capture for JIRA jQuery VersionURL") or get("customfield_xxxxx") that returns a String

    • Example: Capture for JIRA jQuery Version URL field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA jQuery VersionURL")

      
      

  • getAsString("Capture for JIRA jQuery VersionURL") or getAsString("customfield_xxxxx") that returns a Stringa String representing the URL of the page captured:

    • Example: Capture for JIRA jQuery Version URL field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA jQuery VersionURL")

      
      

Capture for JIRA

User Agent

• Field name: Capture for JIRA Operating SystemUser Agent

• Description: The Capture for JIRA Operating system User agent field is a multi-line text field describing the operating system user agent of the page captured.

• Accessing the Capture for JIRA Operating System User Agent field: You can access the Capture for JIRA Operating SystemUser Agent field using any of the following methods getters of the Issue interface:
  • get("Capture for JIRA Operating SystemUser Agent") or get("customfield_xxxxx") that returns a String
    

    • Example: Capture for JIRA Operating System User Agent field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA OperatingUser SystemAgent")

      
      

  • getAsString("Capture for JIRA Operating SystemUser Agent") or getAsString("customfield_xxxxx") that returns a String representing the user agent of the page captured:

    • Example: Capture for JIRA Operating System User Agent field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA OperatingUser SystemAgent")

      
      

Raised during

• Field name: Capture for JIRA Screen ResolutionRaised during

• Description: The Capture for JIRA Screen Resolution Raised during field is a multi-line text field describing the screen resolution of the page capturestring representing the ID of the session the issue was raised in.

• Accessing the Capture for Screen resolution field Raised during field: You can access the Capture for Screen ResolutionRaised during field using any of the following methods getters of the Issue interface:
  • get("Capture for JIRA Screen ResolutionRaised during") or get("customfield_xxxxx") that returns a String
    

    • Example: Capture for JIRA Screen resolution field of the issueThe issue is raised during:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA Screen ResolutionRaised during")

      
      

  • getAsString("Capture for JIRA Screen ResolutionRaised during") or getAsString("customfield_xxxxx")that  that returns a String representing the ID of the session the issue was raised in:

    • Example: Capture for JIRA Screen resolution field of the issueThe issue is raised during:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA Screen ResolutionRaised during")

      
      

Test sessions

• Field name: Capture for JIRA URLTest sessions

• Description: The Capture for JIRA URL Test sessions field is a string representation of a multi-line text describing the URL of the page capturedrepresenting the ID's of the sessions the issue belongs to.

• Accessing the Capture for JIRA URL field Test Sessions field: You can access the Capture for JIRA URLTest Sessions field using any of the following getters of the Issue interface:
  • get("Capture for JIRA URLTest sessions") or get("customfield_xxxxx") that returns a String
    

    • Example: Capture for JIRA URL field of Test Sessions the issue belongs to:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA URLTest sessions")

      
      

  • getAsString("Capture for JIRA URLTest sessions") or getAsString("customfield_xxxxx") that returns a String representing the ID's of the sessions the issue belongs to:

    • Example: Capture for JIRA URL field of Test Sessions the issue belongs to:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA URLTest sessions")

      
      

Testing status

• Field name: Capture for JIRA User AgentTesting status

• Description: The Capture for JIRA User agent Testing status field is a multi-line text field describing the user agent of the page captured string representing the status of the all the sessions the issue belongs to.

• Accessing the Capture for JIRA User Agent Testing status field: You can access the Capture for JIRA User AgentTesting status field using any of the following getters of the Issue interface:
  • get("Capture for JIRA User AgentTesting status") or get("customfield_xxxxx") that returns a String
    

    • Example: Capture for JIRA User Agent Testing status field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("Capture for JIRA User AgentTesting status")

      
      

  • getAsString("Capture for JIRA User AgentTesting status") or getAsString("customfield_xxxxx") that returns a String representing the sessions the issue belongs to:
    

    • Example: Capture for JIRA User Agent Testing status field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Capture for JIRA User AgentTesting status")

      
      

Epic Color

• Field name: Raised duringEpic Color

• Description: The Raised during field is a string representing the ID of the session the issue was raised inEpic Color field is a multi-line text field describing the color of the Epic.

• Accessing the Raised during field Epic Color field: You can access the Raised duringEpic color field using any of the following getters of the Issue interface:
  • get("Raised duringEpic Color") or get("customfield_xxxxx") that returns a String
    

    • Example: The issue is raised duringEpic Color field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("RaisedEpic duringColor")

      
      

  • getAsString("Raised duringEpic Color") or getAsString("customfield_xxxxx") that returns a String representing the color of the Epic:

    • Example: The issue is raised duringEpic Color field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("RaisedEpic duringColor")

      
      

Epic Link

• Field name: Test sessionsEpic Link

• Description: The Test sessions Epic link field is a string an object representing the ID's Epic of the sessions the current issue belongs to.

• Accessing the Test Sessions field Epic Link field: You can access the Test Sessions field Epic Link using any of the following getters of the Issue interface:
  • get("Test sessionsEpic Link") or get("customfield_xxxxx") that returns a String an Issue
    

    • Example: Test Sessions Epic Link field of the issue belongs to:

      Code Block
      language groovy linenumbers true
      issue.get("TestEpic sessionsLink")

      
      

  • getAsString("Test sessionsEpic Link") or getAsString("customfield_xxxxx") that returns a Stringan Stringrepresenting the key of the Epic the issue belongs to:
    

    • Example: Test Sessions Epic Link field of the issue belongs to:

      Code Block
      language groovy linenumbers true
      issue.getAsString("TestEpic sessionsLink")

      
      

Epic Name

• Field name: Testing statusEpic Name

• Description: The Testing status Epic Name field is a string representing the status of the all the sessions the issue belongs tomulti-line text field describing the name of the Epic.

• Accessing the Testing status field Epic Name field: You can access the Testing statusEpic Name field using any of the following getters of the Issue interface:
  • get("Testing statusEpic Name") or get("customfield_xxxxx") that returns a String
    

    • Example: Testing status Epic Name field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("TestingEpic statusName")

      
      

  • getAsString("Testing statusEpic Name") or getAsString("customfield_xxxxx") that returns a String representing the name of the Epic:
    

    • Example: Testing status Epic Name field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("TestingEpic statusName")

Epic

Status

• Field name: Epic ColorStatus

• Description: The Epic Color Status field is a multi-line text field describing representing the color status of the Epic.

• Accessing the Epic ColorStatus field: You can access the Epic colorstatus field using any of the following getters of the Issue interface:
  • get("Epic ColorStatus") or get("customfield_xxxxx") that returns a String
    

    • Example: Epic Color status field of the issue:

      Code Block
      language groovy linenumbers true
      issue.get("Epic ColorStatus")

      
      

  • getAsString("Epic ColorStatus") or getAsString("customfield_xxxxx") that returns a String representing the status of the Epic:
    

    • Example: Epic Color status field of the issue:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Epic ColorStatus")

      
      

Rank

• Field name: Epic LinkRank

• Description: The Epic link  The Rank field is an object a string representing the Epic priority of the current issueissue at a more granular level than issue priorities in Jira.

• Accessing the

  Epic Link

  Rank field:

   You

   You can access the

  Epic Link

  Rank field using any of the following getters of the Issue interface:

  • get("

    Epic Link

    Rank") or get("customfield_xxxxx")

     that returns an Issue

     that returns a LexoRank.
    

    • Example: Epic Link field Rank of the parent issue:

      Code Block
      language groovy linenumbers true
      issue.getParentObject()?.get("Epic LinkRank")

      
      

  • getAsString("

    Epic Link

    Rank") or getAsString("customfield_xxxxx") that returns

    an Issue

    a LexoRank representing the Rank of the issue:
    

    • Example: Epic Link field Rank of the parent issue:

      Code Block
      language groovy linenumbers true
      issue.getParentObject()?.getAsString("Epic LinkRank")

      
      

Sprint

• Field name: Epic NameSprint

• Description: The Epic Name Sprint field is a multi-line text field describing the name of the Epiccollection of objects. Each object represents a Sprint.

• Accessing the

  Epic Name

  Sprint field: You can access the

  Epic Name

  Sprint field using any of the following getters of the Issue interface:

  • get("

    Epic Name

    Sprint") or get("customfield_xxxxx")

     that returns a String
    Example: Epic Name field of the issue

     that returns a  Collection<Sprint>
    

    • Example: First active Sprint the issue belongs to:

      Code Block
      language groovy linenumbers true
      issue.get("Sprint").find(){ it.getState() == "ACTIVE" }

      
      

    • Example: All the Sprint names the issue belongs to:

      Code Block
      language groovy linenumbers true
      def names = [] issue.get("Epic NameSprint").each(){ names += it.getName() } names.join(",")

      
      

  • getAsString("

    Epic Name

    Sprint") or getAsString("customfield_xxxxx") that returns a String with comma separated Sprint IDs

    • Example: Epic Name field of Sprints the issue belongs to:

      Code Block
      language groovy linenumbers true
      issue.getAsString("Epic NameSprint")

      
      

• • Customer request type:

    Code Block
    issue.get("Customer Request Type")?.getRequestTypeKey()

    
    

• getAsString("Customer Request Type") or getAsString("customfield_xxxxx").getApprovals() method of the Issue interface that returns a Collection<Approvals>Example: Approvals on the issue that returns a String representing the request type name:
  

  • Example: Customer request type:

    Code Block
    issue.getAsString("Customer Request Type")

    
    

To get the Customer Request Type name as displayed on the issue view, you can use the following snippet:

import com.atlassian.servicedesk.api.requesttype.RequestTypeService
def requestTypeService = getComponent(RequestTypeService)
def sourceIssueRequestTypeQuery = requestTypeService.newQueryBuilder().issue(issue.id).build()
def requestTypeEither = requestTypeService.getRequestTypes(currentUser, sourceIssueRequestTypeQuery)
if (requestTypeEither.isLeft()) {
        log.warn "${requestTypeEither.left().get()}"
        return false
    }
return requestTypeEither.right.results[0].name

Organizations

• Field name: ApproversOrganizations

• Description: The Approvers Organizations field is represents an array of objects. Each object represents an ApplicationUser.Strings describing the Organizations the issue belongs to

• Accessing the Approvers Organizations field: You  You can access the Approvers Organizations field using any of the following getters of the Issue interface:
• get("ApproversOrganizations") or get("customfield_xxxxx") that  that returns a  Collection<ApplicationUserOrganization>:
  

  • Example:

    Names of all approvers who approved

    Number of Organizations the issue belongs to:

    Code Block

    def names = []

    issue.get("

    Approvers

    Organizations")?.

    each(){ names += it.getName() } names

    size()

    Names of the Organizations:

    Code Block
    issue.get("Organizations")?.join(",")

    
    

• getAsString("

  Approvers

  Organizations") or getAsString("customfield_xxxxx")

   that

   that returns a

   

  String with comma separated Organization ID's:

  • Example: Names of

    all approvers who approved the issue

    Organizations:

    Code Block
    issue.getAsString("

    Approvers

    Organizations")

    
    

Request

participants

• Field name: Customer Request Typeparticipants

• Description: The Customer Request Type field represents an object describing the information about the Service Desk used to create the ticketRequest Participants is an array of objects. Each object represents an ApplicationUser.

• Accessing the Customer request type Request Participants field: You can access the Customers Request Type participants field using any of the following getters of the Issue interface:
  • get(
  "Customer Request Type") or get("customfield_xxxxx") that returns VpOrigin
  
  • Example: Customer request type:"Request Participants") or get("customfield_xxxxx") that returns a Collection<ApplicationUser>

    • Example: Name of the first participant:

      Code Block
      if(issue.get("Request participants")) { issue.get("Request participants").first().getName() }

      
      

    • Example: is a specific user in the participants list?

      Code Block
      issue.get("

    Customer

    • Request

    Type

    • participants")

    ?.getRequestTypeKey()

    • .find(){ it.getName() == "JohnDoe" }!=null

      
      

  • getAsString("

  Customer

  • Request

  Type

  • Participants") or getAsString("customfield_xxxxx")

   that

  •  that returns

  a

  • a String with comma separated usernames:

    • Example:

    Customer request type

    • Name of all the participants:

      Code Block
      issue.getAsString("

    Customer

    • Request

    Type

    • participants")

      
      

Satisfaction

• Field name: OrganizationsSatisfaction

• Description: The Organizations Satisfaction field represents is an array of Strings describing the Organizations the issue belongs toobject describing the request feedback in Service Desk requests.

• Accessing the

  Organizations

  Satisfaction field:

   You

    You can access the

  Organizations

  Satisfaction field using any of the following getters of the Issue interface:

  • get("

  Organizations

  • Satisfaction") or get("customfield_xxxxx"

  ) that returns a Collection<Organization>
  

  • Example: Number of Organizations the issue belongs to:

    Code Block
    issue.get("Organizations")?.size()

    Names of the Organizations:) that returns a RequestFeedbackCFValue
    

    • Example: Rating on the service

      Code Block
      issue.get("

    Organizations

    • Satisfaction")?.

    join

    • getRate(

    ","

    • )

      
      

  • getAsString("

  Organizations

  • Satisfaction") or getAsString("customfield_xxxxx") that returns a Stringrepresenting the rating of satisfaction

    • Example:

    Names of Organizations:

    • Rating on the service

      Code Block
      issue.getAsString("

    Organizations

    • Satisfaction")

      
      

Satisfaction date

• Field name: Request participantsSatisfaction date

• Description: The Request Participants is an array of objects. Each object represents an ApplicationUserSatisfaction date field is a Timestamp representing the date of feedback provided by the customer.

• Accessing the

  Request Participants

  Satisfaction date field:

   You

   You can access

  the Request participants field using

  the Satisfaction date field using any of the following getters of the Issue interface:

  • get("

    Request Participants

    Satisfaction date") or get

    ("customfield_xxxxx") that returns a Collection<ApplicationUser>

    Example: Name of the first participant:

    Code Block
    if(issue.get("Request participants")) { issue.get("Request participants").first().getName() }

    Example: is a specific user in the participants list?

    ("customfield_xxxxx")that returns a Timestamp
    

    • Example: Satisfaction date of the issue:

      Code Block
      issue.get("RequestSatisfaction participantsdate").find(){ it.getName() == "JohnDoe" }!=null

      
      

  • getAsString("Request ParticipantsSatisfaction date") or getAsString("customfield_xxxxx") that returns a String representing the date of satisfaction:

    • Example:Name  Satisfaction date of all the participantsissue:

      Code Block
      issue.getAsString("RequestSatisfaction participantsdate")

      
      

To manipulate the date see here

Time to resolution

Accessing the Time to resolution field: You can access the Time to resolution field using any of the following getters of the Issue interface:

get("Time to resolution") or get("customfield_xxxxx") that returns a SLA Value:

Example: Start time of the last completed cycle of the 'Time to first response' SLA:

issue.get("Time to resolution")?.getLastCompletedCycle()?.get()?.getStartTime()

Parent Link

• Field Name: Parent Link

• Description: The Parent link field is an object representing the Initiative of the current Epic. It returns com.atlassian.rm.jpo.env.issues.SimpleIssueAttributes.

• Accessing the Parent Link field: You can access the Parent Link field using getAsString("Parent Link") or getAsString("customfield_xxxxx") that returns

  a SLA Value:

   a String representing the key of the Initiative the Epic belongs to.

  • Example:

     Start time

     Fetch the issue object of the

    last completed cycle of the 'Time to first response' SLA

    Initiative the Epic belongs to:

    Code Block
    language groovy linenumbers true
    def initiativeKey = issue.getAsString(

    "Time to resolution")

    "Parent Link"); if (initiativeKey==null) return null; return com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(initiativeKey);

    
    

Iteration

• Field name: Iteration

• Description: The Iteration field is a Tempo planner field

• Accessing the Iteration field: You can access the Iteration field using any of the following getters of the Issue interface:either the
• get("Iteration") or get("customfield_xxxxx") that returns a String:

  • Example: Iteration:

    Code Block
    issue.get("Iteration")

    
    

• get("Iteration") or get("customfield_xxxxx") that returns a String representing the Iteration:

  • Example: Iteration:

    Code Block
    issue.getAsString("Iteration")