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Problem

Excerpt

Some of your post-functions do not seem to be working at all, and in the logs (accessible from the Troubleshooting and support for JIRA Misc Workflow Extensions page) you find errors such as

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unauthorized or You do not have the permission to see the specified issue.

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The post-

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function is operating on;

  • a project that has a non-standard Permission Scheme (such as a Service Desk project) or

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  • is using a Security Scheme

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  • an issue that has a security level set or

  • a transition that has a workflow property set which restricts the "Run as" user from seeing/editing the issue


Solution

Visit the Verifying your JIRA instance after installation page for a list of possible JIRA configuration issues.

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