This page explains how to access the value of Predefined custom fields using Nunjucks. Each field's structure is explained with examples. To understand how to write values into these fields see, Text input for fields and JSON input for fields.
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ApprovalsField name: Approvals Description: The Approvals field is a string representation of a multi-line text describing the search options for Jira Service Desk approvals information. Structure: Expand |
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title | Click here to see the structure of the Approvals field |
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Code Block |
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title | Structure |
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linenumbers | true |
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| "issue":
{
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"fields":
{
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"customfield_xxxxx":String,
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}
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} |
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Code Block |
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title | Example |
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linenumbers | true |
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| "issue":
{
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"fields":
{
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"customfield_10002":"com.atlassian.servicedesk.plugins.approvals.internal.customfield.ApprovalsCFValue@195c4e9",
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}
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} |
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Accessing the Approvals field: Accessing this field is not of much use.
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Customer Request Type |
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Request participants
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SatisfactionField name: Satisfaction Description: The Satisfaction field is a string representation of a multi-line text describing the request feedback in Service Desk requests. Structure: Expand |
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title | Click here to see the structure of the Satisfaction field |
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Section |
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Column |
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Code Block |
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title | Structure |
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linenumbers | true |
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| "issue":
{
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"fields":
{
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"customfield_xxxxx": String,
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}
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} |
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Column |
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Code Block |
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title | Example |
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linenumbers | true |
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| "issue":
{
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"fields":
{
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"customfield_10025":"com.atlassian.servicedesk.internal.api.customfields.feedback.RequestFeedbackCFValue@d3f24"
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}
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} |
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Accessing the Satisfaction field: Accessing this field is not of much use.
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