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A Calculated (scripted) Date custom field type represents a java.util.Date calculated from a Groovy script.

Sample use cases:

(lightbulb) Calculate and display the Sprint end date in the statistics

Expand
  • Create a Calculated (scripted) Date custom field type, Sprint End Date, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula in the editor

    Code Block
    for (Object sprint : issue.get("Sprint")) {
      if (sprint.isActive())
        return sprint.getEndDate().toDate();
    }

  • Click on “Save”

  • Add this field in the statistics gadgets

...

A Calculated (scripted) Date/Time custom field type represents a java.util.Date and is displayed as date+time.

Sample use cases:

(lightbulb) Calculate and display the probable date of resolution (excluding weekends) for an issue based on its Priority

Expand
titleSteps
  • Create a Calculated (scripted) Date/Time custom field type, Probable resolution, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula in the editor

  • Code Block
    Date date(Date from, int nod){
        Calendar c1 = GregorianCalendar.getInstance();
        c1.setTime(from);
      
        int weeks = nod/5;
        int remDays = nod%5;
      
        //Adding whole weeks
        c1.add(Calendar.WEEK_OF_YEAR, weeks);
      
        //Run a loop and check each day to skip a weekend
        for(int i=1;i<=remDays;i++){
          c1.add(Calendar.DAY_OF_MONTH, 1);
        if (c1.get(Calendar.DAY_OF_WEEK) == Calendar.SATURDAY)
            c1.add(Calendar.DAY_OF_MONTH, 1);
        if (c1.get(Calendar.DAY_OF_WEEK) == Calendar.SUNDAY)
            c1.add(Calendar.DAY_OF_MONTH, 1);
            }
      
        //Skip ending weekend
        if (c1.get(Calendar.DAY_OF_WEEK) == Calendar.SATURDAY)
            c1.add(Calendar.DAY_OF_MONTH, 1);
        if (c1.get(Calendar.DAY_OF_WEEK) == Calendar.SUNDAY)
            c1.add(Calendar.DAY_OF_MONTH, 1);
      
        //move to 0:00
        c1.clearTime();
          
        return c1.getTime();    
    }
    def from = issue.get("created")
    switch (issue.getAsString("priority")) {
     case "Highest" || "High" : return date(issue.get("created"),2);
     case "Medium" : return date(issue.get("created"),4);
     case "Low" || "Lowest" : return date(issue.get("created"),5);
      default : return date(issue.get("created"),5);
    } 

  • Click on Save.

  • Click on Edit Date Format and select DATE_TIME_PICKER.

  • Click on Save.

(lightbulb)Calculate and display the Sprint end date as a relative date in the Issue Navigator.

Expand
titleSteps
  • Create a Calculated (scripted) Date/Time custom field type, Sprint end date from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula in the editor

    Code Block
    for (Object sprint : issue.get("Sprint")) {
      if (sprint.isActive())
        return sprint.getEndDate().toDate();
    } 
  • Click on Save.

  • Click on Edit Date Column Format and select RELATIVE.

  • Click on Save.

...

A Calculated (scripted) Duration custom field type represents a duration and is displayed either as a duration string or as a number in a Long format representing the number of seconds.

Sample use cases:

(lightbulb) Calculate and display how many days an issue has been open

Expand
titleSteps
  • Create a Calculated (scripted) Duration custom field type, Open since, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy formula and write the following formula.

    Code Block
    return ((new Date()).getTime() - issue.created.getTime())/1000L
  • Click on Save.

(lightbulb) Calculate the duration the field has been Flagged

Expand
titleSteps
  • Create a Calculated (scripted) Duration custom field type, Flagged since, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy formula and write the following formula.

    Code Block
    if(issue.get("Flagged")){
      return (new Date().getTime() - issue.getFieldHistory("Flagged").last().created.getTime())/1000L
    }
    else{
      return null
    }
  • Click on Save.

(lightbulb) Calculate and display the number of days from issue creation to resolution in a custom field

Expand
titleSteps
  • Create a Calculated (scripted) duration custom field type, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    languagegroovy
    if(issue.get("resolutiondate") == null){
      return null
    }
    return issue.get("resolutiondate") - issue.get("created")
  • Click on Save.

(lightbulb) Calculate and display the difference between the current Due date and the last Due date.

Expand
titleSteps
  • Create a Calculated (scripted) Duration custom field type, Due change, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    import java.text.SimpleDateFormat;
    
    Date curDueDate = issue.get("duedate");
    if (curDueDate == null)
      return null;
    
    if (issue.getFieldHistory("duedate").size() == 0)
        return null;
    oldVal = issue.getFieldHistory("duedate")[-1].getFrom()
    
    if (oldVal==null)
     return null;
    
    SimpleDateFormat sdf = new SimpleDateFormat("yyyy-MM-dd");
    Date oldDueDate = sdf.parse(oldVal);
    return (curDueDate.getTime() - oldDueDate.getTime())/1000L;
  • Click on Save.

(lightbulb) Calculate and display the Total Original Estimate of all the Stories associated to the Epic.

Expand
titleSteps
  • Create a Calculated (scripted) Duration custom field type: Total Original Estimate, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def totalOE = 0
    	issue.getStories().each{
        totalOE += it.get("timeoriginalestimate",0)   
    }
    return totalOE
  • Click on Save.

  • Select the Duration in the configuration as Duration (Time Tracking Format)

(lightbulb) Calculate and display the Remaining Estimate of all the Stories associated to the Epic.

Expand
titleSteps
  • Create a Calculated (scripted) Number custom field type: Total Remaining Estimate, from the Custom fields administration page.

  • Click on Configure.

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def totalRE = 0
    issue.getStories().each{
        totalRE += it.get("timeestimate",0)    
    }
    return totalRE
  • Click on Save.

  • Select the Duration in the configuration as Duration (Time Tracking Format)

...

A Calculated (scripted) Multi-select custom field type represents a collection of Options and is displayed as a String representing the option values.

Sample use cases:

(lightbulb)  Calculate and display the access to be provided to the user in a custom field based on the project role the user belongs to.

Expand
titleSteps
  • Create a Calculated (scripted) Multi-select custom field type, "Access to" from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Options

  • Add the options to the custom field.

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    languagegroovy
    if(issue.get("New user")== null)
    return null
    def user = issue.get("New user")
    def roles = []
    def project = issue.get("project")
    if(user.isInProjectRole("Customer Support",project)){
      roles += "Jira Service Desk"
    }
    if(user.isInProjectRole("Document writer",project)){
      roles += "Confluence"
    }
    if(user.isInProjectRole("Project Manager",project)){
      roles += "Jira Software"
    }
    return roles
  • Click on Save.

...

Calculated (scripted) Multi-user custom field type represents a collection of users and is displayed as a String representing the user display names

Sample use cases:

(lightbulb) Calculate and display the assignees of the sub-tasks on the parent issue.

Expand
titleSteps
  • Create a Calculated (scripted) Multi-user custom field type, "Assignees of Sub-tasks" from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    languagegroovy
    Set users = []
    issue.get("subtasks").each{
      if(it.assignee)
      {
        users += it.assignee
      }
    }
    return users
  • Click on Save.

...

Calculated (scripted) Number custom field type represents a number and is displayed in Double format. 

Sample use cases:

(lightbulb) Calculate the sum of two number field and round off the result

Expand
titleSteps
  • Create a Calculated (scripted) Number custom field type: Sum, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def result = (issue.get("customfield_16003") ? issue.get("customfield_16003") : 0) + (issue.get("customfield_16004") ? issue.get("customfield_16004") : 0)
    result == 0?0:result.round() //returns 0 when the result is 0 and rounds off the result when there is a value
  • Click on Save.

(lightbulb) Calculate and display the number of Stories associated to the Epic.

Expand
titleSteps
  • Create a Calculated (scripted) Number custom field type: Total Stories, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    if (issue.stories){
      return issue.getStories().size() 
    }
    else{
      return 0
    }
  • Click on Save.

(lightbulb) Calculate and display the number of unresolved issues blocking the current issue.

Expand
titleSteps
  • Create a Calculated (scripted) Number custom field type: Number of Blocking Issues, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    return issue.getLinkedIssues("is blocked by").findAll{
      it.get("resolution") == null
    }.size() 
  • Click on Save.

(lightbulb) Calculate and display the number of times "Expected Delivery Date" has been modified.

Expand
titleSteps
  • Create a Calculated (scripted) Number custom field type, Expected Delivery Date updated, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    return issue.getFieldHistory("Expected Delivery Date").size() 
  • Click on Save.

(lightbulb) Calculate and display the number of issues linked to the current issue with link type "Interface" and the Affects Version/s "Platform".

Expand
titleSteps
  • Create a Calculated (scripted) Number custom field type, Link count, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def issues = issue.getLinkedIssues("Interface")
    return issues.findAll{
      it.getSourceObject().get("versions")*.name.contains("Platform")
    }.size()
    
  • Click on Save.

...

Calculated (scripted) Single-select custom field type represents an Option and is displayed as a String representing an Option value.

Sample use cases:

(lightbulb) Calculate and display the company name with logo based on the value provided in the text field holding the URL of the company

Expand
titleSteps
  • Create a Calculated (scripted) Single-select custom field type:

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    import com.google.common.net.InternetDomainName;
    import java.net.URL;
    import org.apache.commons.validator.routines.UrlValidator;
    
    if (issue.get("URL field")==null)
    return null;
    
    def urlString = issue.get("URL field")
    def urlValidator = new UrlValidator()
    if(urlValidator.isValid(issue.get("URL field")) == false)
    return null;
    
    def url = new URL(urlString)
    def host = url.getHost()
    def name = InternetDomainName.from(host).topPrivateDomain();
    return name.parts()[0].toUpperCase()
  • Click on Save.

  • Click on Edit Velocity template and write the following template

    Code Block
    #if ($value == "AMAZON")
    	<img src='https://images-na.ssl-images-amazon.com/images/I/31YAf-cs2oL._AC_UL160_.jpg'  width=30px >$value
    #elseif ($value == "MYNTRA")
    	<img src='https://images-na.ssl-images-amazon.com/images/I/31YAf-cs2oL._AC_UL160_.jpg'  width=30px >$value
    #else
    	return $value
    #end

...

Calculated (scripted) Single-user custom field type represents an ApplicationUser and is displayed as a String representing the display name of the user.

Sample use cases:

(lightbulb) Calculate and display the user who last commented on the issue

Expand
titleSteps
  • Create a Calculated (scripted) Single-user custom field type: Last Commented by, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    if(issue.get("comment")){
      return issue.get("comment").last().authorApplicationUser
    }
    else{
      return null
    }
  • Click on Save.

(lightbulb) Calculate and display the user who last modified the issue

Expand
titleSteps
  • Create a Calculated (scripted) Single-user custom field type: Last Modified by, from the Custom fields administration page.

  • Click on Configure

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def changeHistoryManager = ComponentAccessor.getChangeHistoryManager()
    def changeItems = changeHistoryManager.getAllChangeItems(issue)
     
    if (changeItems?.size() > 0) {
    def userManager = ComponentAccessor.getUserManager() ;
    def userkey = changeItems.sort(false).last().getUserKey();
    userManager.getUserByKey(userkey);
    } else {
    null
    }
  • Click on Save.

...

Calculated (scripted) Text/Html custom field displays text calculated using a Groovy script and supporting HTML formatting.

Sample use cases:

(lightbulb) Calculate and display the last comment, its author, and timestamp in a text field.

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Last comment details, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    if(issue.get("comment")){
      return "Comment body: " + issue.get("comment").last().getBody() + "\n" +
        "Comment Author: " + issue.get("comment").last(). getAuthor() + "\n" + "Comment timestamp: " + issue.get("comment").last().getUpdated()
    }
    else{
      return null
    }
  • Click on Save.

(lightbulb) Calculate and display the current issues' linked issues with "is blocked by" link type and are not in Resolved or Closed status.

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Blocking issues, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    return issue.getLinkedIssues("is blocked by").findAll{
      it.get("status").name!= "Resolved" || it.get("status").name!= "Closed"
    }*.key.join(",")
  • Click on Save.

(lightbulb) Calculate and display all the previous due dates as comma-separated list with dates in YYYY-MM-DD format.

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Previous Due dates, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def dueDates = ""
    issue.getFieldHistory("duedate").each{
      if(it.getFrom()){
        dueDates += it.getFrom() + "\n"
      }
    }
    return dueDates
  • Click on Save.

(lightbulb) Calculate and display estimated hours for each day, using not more than 8 hours per day, until the due date.

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Daily estimates, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    import org.apache.commons.lang.StringUtils;
    import java.text.SimpleDateFormat;
     
    dateStrings = new ArrayList();
    dateFormat = new SimpleDateFormat("yyyy-MM-dd");
     
    dueDate = issue.get("duedate");
    estimate = issue.get("timeoriginalestimate");
     
    if (dueDate != null && estimate != null && estimate > 0) {
      calendar = Calendar.getInstance();
      calendar.setTime(dueDate);
      hours = estimate / 3600.0;
     
      while (hours > 0) {
        dateHours = hours > 8 ? 8 : hours;
        dateStrings.add(
          dateFormat.format(calendar.getTime()) + "," +
          String.valueOf(dateHours) + " hours"
        );
        hours -= dateHours;
        calendar.add(Calendar.DATE, -1);
        if (calendar.get(Calendar.DAY_OF_WEEK) == Calendar.SUNDAY)
        	calendar.add(Calendar.DAY_OF_MONTH, -1)
        if (calendar.get(Calendar.DAY_OF_WEEK) == Calendar.SATURDAY)
        	calendar.add(Calendar.DAY_OF_MONTH, -1)
      }
    }
     
    if (dateStrings.isEmpty()) return null;
    return StringUtils.join(dateStrings, "\n");
  • Click on Save.

(lightbulb) Calculate and display the location of the Assignee of the issue from the User properties

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Location, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    def currentUserProps = ComponentAccessor.getUserPropertyManager().getPropertySet(issue.get("reporter"));
    def metaLoc = currentUserProps.getType("jira.meta.location")
    return currentUserProps.getString(metaLoc,"jira.meta.location");
  • Click on Save.

(lightbulb) Calculate and display all the comments of a specific user.

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Comment from John Doe, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    String s = "";
    issue.get("comment").each{
      if (it.getAuthorApplicationUser().getName().equals("jdoe")) {
    	s += "On "+ it.getCreated().toLocaleString() + " Dashboard meeting.\n";
    	s += "Comment by " + it.getAuthorFullName() + ":\n";
        s += it.getBody() + "\n";
      }
    }
    return s;
  • Click on Save.

(lightbulb) Calculate and display the Project category of the issue's project

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Project Category, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    issue.get("project").getProjectCategoryObject().getName()
  • Click on Save.

(lightbulb) Flag the issue on the issue view screen if the has been flagged.

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Flag, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    return issue.get("Flagged")
  • Click on Save.

  • Click on Edit Velocity template and write the following template

    Code Block
    #if ($value != null)
    <div class="ghx-iconfont aui-icon aui-icon-small aui-iconfont-flag">
        $formattedValue
    </div>
    #else
        $value
    #end

...

Calculated (scripted) Wiki custom field displays text calculated using a Groovy script and optionally supporting wiki-style formatting.

Sample use cases:

(lightbulb) Calculate and display the last comment, its author, and timestamp in a text field without escaping the formatting .

Expand
titleSteps
  • Create a Calculated (scripted) Text/Html custom field type: Last comment details, from the Custom fields administration page.

  • Click on Configure 

  • Click on Edit Groovy Formula and write the following formula.

    Code Block
    if(issue.get("comment")){
      return "Comment body: " + issue.get("comment").last().getBody() + "\n" +
        "Comment Author: " + issue.get("comment").last(). getAuthor() + "\n" + "Comment timestamp: " + issue.get("comment").last().getUpdated()
    }
    else{
      return null
    }
  • Click on Save.

...

A Last Field Value change Author custom field type that represents the author of the last modification made to a field and is displayed as a String representing the display name of the user.

Sample use cases:

(lightbulb) Calculate and display the author who has last added this issue to a Sprint

Expand
titleSteps
  • Create a Last Field Value Change Author custom field type: Moved to Sprint by, from the Custom fields administration page.

  • Click on Edit Field to look for

  • Select the Sprint field.

  • Click on Save

...

Last Field Value Change Date/Time custom field type represents a java.util.Date and is displayed as date+time.

Sample use cases:

(lightbulb) Calculate and display the last time the issue was Flagged.

Expand
titleSteps
  • Create a Last Field Value Change Date/Time custom field type: Last Flagged, from the Custom fields administration page.

  • Click on Edit Field to look for

  • Select the Flagged field.

  • Click on Save

...

A Parent status calculated custom field type represents the status of the issue's parent issue, if any, and is displayed as a String representing the status name.

Sample use cases:

(lightbulb)

...

 Calculate and display the status of the parent issue and the name of the user to whom the issue is assigned.

Expand
titleSteps
  • Create a Parent Status custom field type: Parent Status field, from the Custom fields administration page.

  • Click on Edit Velocity Template

  • Write the following template

    Code Block
    #if ($issue.assignee.name)
    	$formattedValue and assigned to $issue.assignee.displayName
    #else
    	$formattedValue
    #end

...

A Status entered by user custom field type represents a user who last (or first) moved the issue to the specified status and is displayed as a String representing the user display name.

Sample use cases:

(lightbulb) Calculate and display the author name and the email address of the user who first Approved the issue

Expand
titleSteps
  • Create a Status entered by user custom field type, First Approved on, from the Custom fields administration page.

  • Click on Edit Statuse(s) to look for.

  • Select the Approval status.

  • Select Earliest from Which transition execution field

  • Click on Save.

...

A Status entered on Date/Time custom field type represents a date+time the issue has been last (or first) moved to the specified status and is displayed as date+time.

Sample use cases:

(lightbulb) Calculate and display the date/time an issue entered the Approval status for the first time

Expand
titleSteps
  • Create a Status entered on date/time custom field type, First Approved on, from the Custom fields administration page.

  • Click on Edit Statuse(s) to look for.

  • Select the Approval status.

  • Select Earliest from Which transition execution field

  • Click on Save

...

Calculated Time in status custom field type represents a duration and is displayed either as a duration String or as a number in a Long format representing the number of seconds.

Sample use cases:

(lightbulb) Calculate and display the time spent in the Pull request status

Expand
titleSteps
  • Create a Time in status custom field type, Time in Pull request, from the Custom fields administration page.

  • Click on Edit Statuse(s) to look for.

  • Select the statuses you would like the calculated field to look for.

  • Click on Save.

(lightbulb) Calculate and display the total resolution time for a ticket in an error banner if the time spent is more than 3 days

Expand
titleSteps
  • Create a Time in status custom field type, Total resolution time, from the Custom fields administration page.

  • Click on Edit Statuse(s) to look for.

  • Select In Progress from the list of statuse(s)

  • Click on Save.

  • Click on Edit Velocity Template

  • Write the following template

    Code Block
    #if ($value > 252900)
    <div class="aui-banner aui-banner-error">
    	$formattedValue
    </div>
    #else
    	$formattedValue
    #end

(lightbulb) Calculate and display the time spent in current status

Expand
titleSteps
  • Create a Time in status custom field type, Total resolution time, from the Custom fields administration page.

  • Click on Edit Statuse(s) to look for.

  • Select Current Status from the list of statuse(s)

  • Click on Save.

...

Transition Caller custom field type returns the user who first/last executed a specific workflow transition and is displayed as a String representing the display name of the user.

Sample use cases:

(lightbulb)

...

 Calculate and display the author who last fixed the issue

Expand
titleSteps
  • Create a Transition caller custom field type, Last fixed by, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Provide the transition name or ID of the transition to Fixed status, either manually or using the Transition picker

  • Click on Add.

  • Click on Save.

  • Select Latest from the Transition Execution field.

(lightbulb) Calculate and display the author who has resolved the issue across different workflows with different transitions.

Expand
titleSteps
  • Create a Transition caller custom field type, Last fixed by, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Click on the Transition picker.

  • Select the workflow name and the transition that leads to the Resolved status

  • Click on Add

  • Repeat the same with all the other transitions that lead to Resolved status.

  • Click on Save.

  • Select Latest from the Transition Execution field.

(lightbulb) Calculate and display the creator of the issue along with his/her username.

Expand
titleSteps
  • Create a Transition Caller Custom field type, Owner from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Provide the Create transition name or ID either manually or using the Transition picker

  • Click on Add.

  • Click on Save.

  • Click on Edit Velocity Template.

  • Input the following template.

    Code Block
    #if ($value)
    	$formattedValue - $value.name
    #end
  • Click on Save.

...

Transition Callers custom field type rreturns returns the users who triggered a specific workflow transition and is displayed as a String representing the display names of the users.

Sample use cases:

(lightbulb) Calculate and display the authors who approved the ticket

Expand
titleSteps
  • Create a Transition callers custom field type, Approved by, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Select the "Approve" transition using the Transition picker

  • Click on Add.

  • Click on Save.

(lightbulb) Calculate and display the authors who have Reviewed and Approved the ticket

Expand
titleSteps
  • Create a Transition callers custom field type, Reviewed and Approved by, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Select the "Approve" and "Review" transitions using the Transition picker

  • Click on Add.

  • Click on Save.

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Transition Count custom field represents the number of times a specified workflow transition(s) was executed and is displayed as a number in Double format.

Sample use cases:

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 Calculate and count the number of times an issue fix has been rejected

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titleSteps
  • Create a Transition Count Custom field type, Rejected, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Provide the transition name or ID of the transition "Reject" either manually or using the Transition picker

  • Click on Add.

  • Click on Save.

(lightbulb) Calculate the number of revisions done on a story before moving into development.

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titleSteps
  • Create a Transition Count Custom field type, Revisions, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Provide the transition name or ID of the transition "Needs revision" either manually or using the Transition picker

  • Click on Add.

  • Click on Save.

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Transition Date/Time custom field type represents a java.util.Date and is displayed as date+time. 

Sample use cases:

(lightbulb) Calculate and display the date/time as a relative time when the issue has been last approved.

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titleSteps
  • Create a Transition Date/Time Custom field type, Last Approved on, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Provide the transition name or ID either manually or using the Transition picker

  • Click on Add.

  • Click on Save.

  • Select Latest from the Transition Execution field.

  • Click on Edit Date Format

  • Select RELATIVE

  • Click on Save

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 Calculate and display the "Fix date" when an issue is moved to Fixed/Checked-in status for the first time

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titleSteps
  • Create a Transition Date/Time Custom field type, Fix date, from the Custom fields administration page.

  • Click on Edit Transition(s) to look for.

  • Click on the Transition picker.

  • Select the workflow name and the transition that leads to the respective status

  • Click on Add

  • Repeat the same with the other transitions of the workflows.

  • Click on Save.

  • Select Earliest from the Transition Execution field