Transition Caller custom field type

Search template

When creating a Transition Caller custom field type, you can configure the Search template as User Picker & Group searcher to be able to search issues for a user in that custom field. If you select “None” for the searcher, then you won’t see any reference to this field in the Issue Navigator search fields. Note that changing a custom field searcher requires a re-index.

Specifying the transition(s) to look for

To specify the transition(s) to look for:

1. Locate the custom field on the Custom Fields administration page.
2. Click on the cog wheel and click on Configure
3. Click on Edit Transition(s) to look for.
4. Configure Transitions

   1. Specify transition names or IDs: You can either manually provide the name or id of the transition or use the Transition picker, and optionally specifying the workflow name.

      By specifying the workflow name you can use the same calculated field to capture the caller of different transitions with the same meaning across different workflows. For example: Imagine you want to capture the caller who triggers the transitions that lead to Resolved status. You have two workflows A and B, with transitions 21 and 51 respectively that lead to the "Resolved" status. You can add the two transitions of two different workflows to the configuration as shown below.

      

      This is the preferred mode, as it allows differentiating between multiple transitions between the same two Statuses, and it also supports "auto-transitions" (that do not change the issue Status). However, it will not work reliably for "old" transitions that took place before major workflow changes or switching the issue to a new workflow entirely.

   2. Specify from and to Statuses: You can specify the transitions by their From and To statuses.

      

      While this option doesn't allow differentiating between multiple transitions that move the issue between the same from and to statuses, and it doesn't work for "auto-transitions" (that do not change the issue Status), it will work reliably even for issues that changed workflows since the transition took place. 

5. Click on Add.
6. Click on Save.

To remove the transition(s) to look for a Transition Caller custom field type:

1. Locate the custom field on the Custom Fields administration page.
2. Click on the cog wheel and click on Configure
3. Click on Edit Transition(s) to look for.
4. Click on Remove for the transition you wish to remove.
5. Click on Save.

Transition picker

To pick a transition using the Transition picker:

• Click on Transition picker in the Configure Transitions screen.
• Choose a workflow from Workflow name
• Select a transition from the list of transitions displayed
• Finally, click on either
  • Use Transition Name - recommended if you want the post-function to search for the transition to trigger by name, which is useful when targeting multiple workflows.
  • Use Transition ID - if you want to differentiate between transitions that bear the same name.

Specifying the execution of selected transition(s) to look for

To specify execution of the selected transition that the field should look for;

1. Locate the custom field on the Custom Fields administration page.
2. Click on the cog wheel and click on Configure.
3. Select either Latest or Earliest from the Transition Execution field to capture the last or first transition execution respectively.

Customizing the display of the of the Transition Caller custom field value

You can define a velocity template that will return the Html representation of the calculated custom field. Leave it empty to use the default template. 

To select a format for a Transition Caller custom field type value:

1. Locate the custom field on the Custom Fields administration page.
2. Click on the cog wheel and click on Configure
3. Click on Edit Velocity Template.
4. Input the template.
5. Click on Save.

You can use the following Velocity variables in the template:

• $value: the raw field value, the ApplicationUser object.
• $formattedValue: a String representing the display name of the user
• and other variables described on this page

For example:

#if ($value.isActive())
<font color="green">
   $formattedValue
</font>
#else
<font color="red">
   $formattedValue
</font>
#end

displays the display name of the user in green if the user is active and in red if the user is inactive.

Displaying the Transition caller custom field type on Transition and Edit screen