This document the different email templates that you can be used in the Email issue post-function. Pick a template from the drop-down to use for the email. The HTML/text body will appear inside that template.

On this page:

Blank/Basic

With the Basic/Blank template, the email received will not have issue information and links to the issue key, unlike the Default Jira Notification Email template. 

You can add a header of your choice in the HTML body of the email for a different layout. For example:

<table cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse:collapse">
    <tbody>
    <tr>
        <td style="padding:0;border-collapse:collapse;font-family:Arial,sans-serif;font-size:14px;padding-top:10px">
            <a href="${ComponentAccessor.applicationProperties.getString("jira.baseurl")}/browse/${issue.get("project").key}" style="color:#3b73af;text-decoration:none" target="_blank">${issue.get("project").name}</a>
            /
            <a href="$issue.url" style="color:#3b73af;text-decoration:none" target="_blank" >$issue.key</a>
        </td>
    </tr>
    <tr>
        <td style="vertical-align:top;padding:0;border-collapse:collapse;padding-right:5px;font-size:20px;line-height:30px">
            <span style="font-family:Arial,sans-serif;padding:0;font-size:20px;line-height:30px;vertical-align:middle">
                <a href="$issue.url" style="color:#3b73af;text-decoration:none" target="_blank">${issue.get("summary")}</a>
            </span>
        </td>
    </tr>
    </tbody>
</table>

Email body goes here

And the email will look like this:

Default Jira notification template

With the Default Jira Notification template, the email received will have information and links to the issue key as shown below.

No template

There will be no formatting to the Email sent when you select No template.

You can add a header of your choice in the HTML body of the email for a different layout. For example: 

<table cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse:collapse">
    <tbody>
    <tr>
        <td style="padding:0;border-collapse:collapse;font-family:Arial,sans-serif;font-size:14px;padding-top:10px">
            <a href="${ComponentAccessor.applicationProperties.getString("jira.baseurl")}/browse/${issue.get("project").key}" style="color:#3b73af;text-decoration:none" target="_blank">${issue.get("project").name}</a>
            /
            <a href="$issue.url" style="color:#3b73af;text-decoration:none" target="_blank" >$issue.key</a>
        </td>
    </tr>
    <tr>
        <td style="vertical-align:top;padding:0;border-collapse:collapse;padding-right:5px;font-size:20px;line-height:30px">
            <span style="font-family:Arial,sans-serif;padding:0;font-size:20px;line-height:30px;vertical-align:middle">
                <a href="$issue.url" style="color:#3b73af;text-decoration:none" target="_blank">${issue.get("summary")}</a>
            </span>
        </td>
    </tr>
    </tbody>
</table>

Email body goes here

And the email will look like this: