How to receive email notification with issue details upon successful creation of issue

This article explains how to receive email notification with issue details upon successful creation of the issue using the Email Issue post-function.

Instructions

1. Navigate to the desired workflow to make the necessary changes in the edit mode.

2. Select the Create Issue transition.

3. Select the Post functions tab and click Add post function.

4. Select Email issue from the list of post-functions.

5. Click Add to add the post-function on the transition.

6. In the Subject field, add the subject line with desired issue details.
   The example below uses the issue key.

   Issue creation notification ${issue.get(“issuekey”)}

7. In the Text Body field, add the desired issue details along with the text you wish to be sent as the body of the email.
   The example below uses the issue summary, type, assignee, created date, and reporter.

   Summary: ${issue.get(“summary”)} Type: ${issue.get(“issuetype”)?.name} Assignee: ${issue.get(“assignee”)} Created: ${issue.get(“created”)} Reporter: ${issue.get(“reporter”)}

8. Enter the recipients.

9. Click Add.

10. The notification email post-function appears in the list of post-functions
    
    

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11. Publish the workflow.

The next time an issue is created in Jira, an email is generated.
For example:

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