Page Comparison

• Add the Assign to role member to the Create transition.

• Select Product Owner as the Project Role

• Select Use selected assignee, only if a member of the required role option

• Create a QA project role, with the testers as its members.

• Add the Assign to role member post-function to the transition that leads to Ready for testing status.

• Select QA as the project role to look for.

• Create a Developer project role, with the developers as its members.

• Add the Assign to last role member to the Reopen transition.

• Select Developer as the Project Role
  

• Create a Product Owner project role, with the product owners as its members.

• Add the Assign to last role member post-function to the Validate transition of the workflow.

• Select Product Owner as the project role to look for.

• Select Include Reporter option in case a product owner created the issue but was never assigned to it afterward.
  

• Add the Clear field value post-function to the Reopen transition of the workflow.

• Select the field Fix Version/s to from Field.
  

• Add the Clear field value of related issue post-function to the Abort transition of the workflow.

• Select Issues linked to the current issue through any link type from Which Issue(s)

• Select all the fields to be emptied from Field.
  

• Add the Comment issue post-function to the Start Progress transition.

• Select the Comment type as Groovy template

• Write the following content in the Comment section:

  Code Block
  language groovy
  We have started working on your support request - $issue.key. We will get back to you within 24 hours.

• Add the Comment issue post-function to the Start Progress transition.

• Select the Comment type as Groovy template

• Write the following content in the Comment section:

  Code Block
  language groovy
  <% def count = 1 issue.get("worklog").each(){ print "Worklog "+ count + "\n" + " Started :" + it.getStartDate() + "\n" + " Time Spent :" + it.getTimeSpent() + "\n" + " Work Description :" + it.getComment() + "\n" count = count + 1 }%>

• Add the Comment related issues post-function to the transition that resolves the current issue.

• Select Issues linked to the current issue through the following link type under Which Issue(s)

• Choose the issue link type blocks 

• Select the Comment type as Groovy template

• Write the following content in the Comment section.

  Code Block
  language groovy
  The impediment $issue.key- $issue.summary has been resolved.

• Add the Comment related issues post-function to the Cancel transition

• Select the Comment type as Groovy template

• Select Sub-tasks of the current issue under Which issue(s)

• Write the following content in the Comment section.

  Code Block
  language groovy
  The parent of the issue i.e $issue.key has been canceled.

• Add the Comment related issues post-function to the Approve transition

• Select the Comment type as Groovy template

• Select Sub-tasks of the current issue under Which issue(s)

• Write the following content in the Comment section.

  Code Block
  language groovy
  if(transientVars.comment) return transientVars.comment else return ""

  
  

• Move this post-function after the "Add a comment to an issue if one is entered during a transition" post-function.
  

• Add the Comment related issues post-function to the Resolved transition of the Bug workflow.

• Select the Comment type as Groovy template

• Select Issues linked to the current issue through the following link type under Which Issue(s)

• Choose the issue link type blocks  

• Write the following content in the Comment section.

  Code Block
  $issue.key has been resolved. You should get back to the customer.

• Check the Restrict to internal (Jira Service Desk only) option to make sure the customer doesn't see the comment.
  

• Add the Create/Clone issue post-function to the transition Approve of the Story workflow to create a QA ticket.

• Select Same as current issue from the Project field.

• Select Subtask from the Issue type field.

• Select Current issue from the Parent issue field.

• Add a Summary

  Code Block
  Task for <%=it%>

• Select the option under "Multiple issue creation"

• Input the following value:

  Code Block
  ["Development","QA"]

Two sub-tasks will be created, one for "Development" and another for "Subtask"

• Add the Create/Clone issue post-function to the Start Progress transition of the Bug workflow.

• Select the Production project from the Project field.

• Select Bug from the Issue type field.

• Set Summary field to $issue.summary

• Set Linked Issues field to be copied from the current issue

• Select is cloned by in the Link to new issue section.

• Select the Conditional execution section and write the following script:

  Code Block
  issue.get("components").any{it.name == "UI"}

• Add the Create issue post-function to the transition Create of the New Employee ticket workflow.

• Select Same as current issue from the Project field.

• Select Task from the Issue type field.

• Select the link type from the main issue to the new issues under "Link type"

• Edit the Summary field value to:

  Code Block
  Task for <%=it.value%>

• Select the option under "Multiple issue creation"

• Input the following value:

  Code Block
  issue.get("Onboarding Tasks")

• Add the Copy field value from related issues post-function to the Create transition of the Story workflow.

• Select Fix Version/s in Source Field.

• Select Same as the source field in Destination Field.

• Choose Issues that belong to the current Epic from Which Issue(s)
  

• Add the Copy field value to related issues post-function to the Resolve transition of the Story workflow

• Select Fix Version/s in Source Field.

• Select Same as the source field in Destination Field.

• Choose Epic of the current issue from Which issue(s).

• Check Add source value(s) to destination field option.
  

• Add the Copy field value from parent issue post-function to the Create transition of the sub-task workflow.

• Select Assignee in Field.

• Select Copy only if not set option.

• Repeat the above steps for the Component/s and Affects Version/s fields.
  

• Add the Copy field value to parent issue post-function to the Close transition of the Sub-task workflow.

• Select Labels in Field.

• Select the Add source value(s) to destination field option.
  

• Add the Copy value from field to field post-function to the Create transition of the issue workflow.

• Select the Cascading field as the Source field.

• Select the Components field as the Destination field.

• Select Return "parent - child" for cascading custom fields option.

Note: The Component name should be in Component - Subcomponent format.

• Add the Copy value from field to field post-function to the Resolve transition of the issue's workflow.

• Select Affects Version/s as the Source field.

• Select Fix Version/s as the Destination field.

• Add the Copy value from field to field post-function to the Create transition of the Bug workflow.

• Select Capture for JIRA Environment as the Source field.

• Select Environment as the Destination field.

• Add the Copy value from field to field post-function to the Close transition of the issue's workflow.

• Select the Single version picker in the Source field.

• Select the Fix Version/s in the Destination field.

• Select the Conditional execution and write the following script:

  Code Block
  issue.get("resolution")?.getName() == "Fixed"

• Add the Email issue post-function to the Approve transition of the issue's workflow.

• Input the subject of the Email in Subject

• Select the Voters in Issue members under Recipients.
  

• Add the Email issue post-function to the Create transition of the issue's workflow.

• Input the subject of the Email in Subject

• Write the following Groovy template in Email addresses field.

  Code Block
  ${issue.getAsString("EmailIds")}

• Create a Rejection counter numerical custom field.

• Add the Increase value of field post-function to the Reject transition of the Bug workflow.

• Select the Rejection counter field.
  

• Add the Link issues to current issue post-function to the transition

• Input the following JQL expression

  Code Block
  project = "Service Desk project" and issuetype = Fault

• Select 50 in Max. issues

• Select the blocks link type in Issue link
  

• Add the Scripted (Groovy) operation on issue post-function to the transition

• Input the following Groovy expression

  Code Block
  import com.atlassian.jira.issue.AttachmentManager AttachmentManager attachmentManager = ComponentAccessor.getAttachmentManager() def attach = [] issue.get("subtasks").each{ if(it.get("attachment")) { attach += it.get("attachment") } } attach.each{ attachmentManager.copyAttachment(it,currentUser,issue.key) }

  Note that testing the script would copy the attachments to the issue

• Add the Scripted (Groovy) operation on issue post-function to the Create transition

• Input the following Groovy expression

  Code Block
  import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.AttachmentManager AttachmentManager attachmentManager = ComponentAccessor.getAttachmentManager() def attach = issue.get("attachment") attach.each{ attachmentManager.copyAttachment(it,currentUser,transientVars.newIssue?.key) }

  Note that testing the script would copy the attachments to the issue

• Place the post-function to the end of the list of post-functions.
  

• Create a user entity property to store the Country information.

• Add the Set field value of user property post-function to the transition

• Select the field to which the Country information is supposed to be copied.

• Repeat the above steps for all the other fields.

• Add the Set field value of related issues post-function to the Create transition.

• Select the Description field.

• Select Parent issue of the current issue under Which issue(s)

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  org.codehaus.groovy.runtime.NullObject.metaClass.toString = {return ''} relatedIssue?.get("description").toString() + "\n" + issue.get("summary")

• Place the post-function after the Creates issue originally built-in post-function.

• Add the Set field value post-function to the Rework transition of the issue's workflow.

• Select the Time spent on rework custom field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  return issue.getModifiedFields().get("worklog")?.newValue?.worklogResult()?.getWorklog()?.getTimeSpent()

• Add the Set field value post-function to the Reopen transition of the issue's workflow.

• Select the Assignee field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  if(issue.get("comment")) { issue.get("comment").last().getAuthorApplicationUser() }

• Add the Set field value post-function to the Create transition.

• Select the Watchers field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  issue.epic?.get("reporter")

• Select Add source value(s) to destination field option

• Place the post-function after the Creates issue originally built-in post-function.

• Create a Resolved By single-user picker custom field.

• Add the Set field value post-function to the "Resolve Issue" transition.

• Select the Resolved By field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  currentUser.name

• Add the Set field value post-function to the Create transition of the issue workflow.

• Select the Assignee field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  issue.get("project").getProjectLead()

• Write the following content in the Conditional execution section.

  Code Block
  issue.get("assignee")

• Place the post-function after the Creates issue originally built-in post-function.

• Add the Set field value post-function to the Create transition of the issue's workflow.

• Select the Component/s field.

• Select Groovy expression in the Value type.

• Write the following content in it.

  Code Block
  language groovy
  import com.atlassian.jira.issue.fields.CustomField; CustomField customField = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Cascade"); def value = issueObject.getCustomFieldValue(customField); return (value?.get(null)?.getValue() + "-" + value?.get("1"))

• Place the post-function after the Creates issue originally built-in post-function.

• Add the Set field value post-function to the Create transition of the issue workflow.

• Select the Components field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  def components = issue.getAvailableOptions("components") def newComponents = components.findAll{ it?.getLead() == currentUser.getKey() } return newComponents

• Add the Set field value post-function to the Create transition of the Bug's workflow.

• Select the Affects Version/s field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  def versions = issue.getAvailableOptions("versions") def versionMap = [:] if (versions) { versions.each(){ if(it.getReleaseDate()) { versionMap.put(it?.getReleaseDate(),it.getName()) } } } if(versionMap.min{it.key}?.getValue()) { return versionMap.min{it.key}?.getValue() } else { return versions = [] }

• Place the post-function after Creates issues originally built-in post-function.

• Add the Set field value post-function to the Create transition of the Bug's workflow.

• Select the Affects Version/s field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.
  

  Code Block
  language groovy
  def versions = issue.getAvailableOptions("versions") def versionMap = [:] if (versions) { versions.each(){ if(it.getReleaseDate()) { versionMap.put(it?.getReleaseDate(),it.getName()) } } } if(versionMap.min{it.key}?.getValue()) { return versionMap.min{it.key}?.getValue() } else { return versions = [] }

• Write the following in Conditional execution section

  Code Block
  issue.get("priority").getName() == "Highest"

• Place the post-function after Creates issues originally built-in post-function.

• Add the Set field value post-function to the transition

• Select the Affects Version/s field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section

  Code Block
  Set versions = [] issue.get("issuelinks").each(){ versions += it.getDestinationObject().get("versions") } return versions

• Add the Set field value post-function to the transition.

• Select the Due date field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  new Date()

• Create Date-Time picker fields Date of Transition A and Date of Transition B

• Create a Mulit-line text field Comments between transitions A and B

• Add the Set field value post-function to the transition A

• Select the Date of Transition A field.

• Select Groovy expression in the Value type.

• Write the following in the Value section

  Code Block
  new Date()

• Add the Set field value post-function to the transition B.

• Select the Date of Transition B field.

• Select Groovy expression in the Value type.

• Write the following in the Value section

  Code Block
  language groovy
  new Date()

  
  

• Add the Set field value post-function to the transition on whose trigger you want to identify the comments

• Select the Comments between transitions A and B field

• Write the following in the Value section

  Code Block

  Comments between Transition A and Transition B are: <% issue.get("comment").each() { if(it.created > issue.get("Date of Transition A") && it.created < issue.get("Date of Transition B") || it.updated > issue.get("Date of Transition A") && it.updated < issue.get("Date of Transition B")) { print "Comment added/updated by: "+ it.getAuthorFullName() + " at " + it.getUpdated() + "\n" + it.body + "\n" } } %>

• Add the Set field value post-function to the transition.

• Select the Due date field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  issue.get("created") + 5

• Add the Set field value post-function to the transition.

• Select the Checkboxes field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  issue.getAvailableOptions("<Name of the field>").findAll{ it.getValue().contains("Installation") }

• Add the Set field value post-function to the transition of the issue's workflow.

• Select the Watchers field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section.

  Code Block
  language groovy
  import com.atlassian.servicedesk.api.organization.OrganizationService import com.atlassian.servicedesk.api.util.paging.SimplePagedRequest def orgs = issue.get("Organizations"); if (!orgs) return []; def organizationService = getComponent(OrganizationService) def pagedRequest = SimplePagedRequest.paged(0,1000) Set users = [] for (org in orgs) { def query = organizationService.newUsersInOrganizationQuery().customerOrganization(org).pagedRequest(pagedRequest).build() result = organizationService.getUsersInOrganization(currentUser, query) if (result.isRight()) users.addAll(result.getRight().getResults()) } return users;

• Add the Set field value post-function to the transition of the issue's workflow.

• Select the Sprint field.

• Select Groovy expression in the Value type.

• Write the following content in the Value section and replace the <Board Id> with the actual board id in the code.

  Code Block
  language groovy
  import com.atlassian.greenhopper.service.rapid.view.RapidViewService import com.atlassian.greenhopper.service.sprint.SprintService import com.atlassian.greenhopper.service.PageRequests import com.atlassian.greenhopper.service.sprint.SprintQuery import com.atlassian.greenhopper.service.sprint.Sprint import com.atlassian.greenhopper.service.sprint.Sprint.State def boardId = <Board Id> def board = getComponent(RapidViewService).getRapidView(currentUser, boardId).get() def SprintService = getComponent(SprintService) def sprintQuery = SprintQuery.builder().states(Collections.singleton(State.ACTIVE)).build() def sprintsOutcome = SprintService.getSprints(currentUser, board, PageRequests.all(), sprintQuery) if (sprintsOutcome.isInvalid()){ throw new UnsupportedOperationException(sprintsOutcome.toString()) } def sprints = sprintsOutcome.get().getValues() if (sprints.size() > 1){ throw new UnsupportedOperationException("More than one sprint is active") } return sprints[0].getId()

• Add the Set issue, user or project entity property value post-function to the Create transition of the issue workflow.

• Select Current user from Entity field.

• Input Profession in Property name field.

• Select Constant or Groovy Template in Value type field.

• Input "Doctor" in the Value field.

• Place the post-function after the Creates issue originally built-in post-function.
  

• Add the Set issue security from user property function post-function to the Create transition of the issue workflow.

• Select the Security Level field.

• Select Administrators in the Project Role.

• Select Admin Prod in the Issue Security Level

• Place the post-function after the Creates issue originally built-in post-function.
  

• Add the Transition issue post-function to the Create transition of the issue workflow.

• Input the transition name or ID of Start Progress transition

• Place the post-function after the Creates issue originally built-in post-function.

• Write the following script in Conditional execution

  Code Block
  issue.get("priority").getName() == "Highest"

• Add the Transition parent issue post-function to the Start Progress transition of the workflow.

• Input the Start progress transition name/ID.

• Place this post-function at the end in the list of post-functions.
  

• Add the Unlink issues from the current issue post-functionto the Reject transition of the workflow.

• Write true in Condition