Getting Support

Documentation

Before raising a question, please make sure your read the plugin documentation and our Knowledge Base.

Questions about usage

If you have a question on the best way to use this plugin, please ask it on Atlassian Answers.

To see the questions (and hopefully answers) other people asked about this plugin, click here.

Bugs reports and feature requests

If you run into an issue, or have a suggestion for an improvement, please visit our JMWE Help Center.

To browse the list of known bugs, click here.

To browse the list of existing feature and improvement requests, click here.

Licensing issues

The JIRA Misc Workflow Extensions plugin is sold through the Atlassian MarketPlace. 

For general information about purchasing via the MarketPlace, see this page.

If you get a "License Mismatch" error after applying your license, please make sure your JIRA Misc Workflow Extensions plugin license matches exactly your JIRA license, both in terms of number of users and of license type (normal versus Enterprise).

Note that since Innovalog is not involved in the MarketPlace sales process in any way, we cannot provide support for licensing issues. You should contact Atlassian directly for support.

Documentation

Before raising a question, please make sure your read the plugin documentation and our Knowledge Base.

Questions about usage

If you have a question on the best way to use this plugin, please ask it on Atlassian Answers.

To see the questions (and hopefully answers) other people asked about this plugin, click here.

Bugs reports and feature requests

If you run into an issue, or have a suggestion for an improvement, please visit our JMCF Help Center.

To browse the list of known bugs, click here.

To browse the list of existing feature and improvement requests, click here.