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A workflow validator which ensures that the current issue's linked issues (existing and ones added during the transition) are in one of the selected statuses. To add 'Linked Issue(s) Status Validator' to a transition:

  1. Click Edit for the workflow that has the transition you wish to configure the validator on.

  2. In the Workflow Designer, select the transition.

  3. Click on Validators in the properties panel.

  4. Click on Add validator.

  5. Select Linked Issue(s) Status Validator from the list of validators.

  6. Click on Add to add the validator on the transition.

  7. Select the issue link type from the Issue Link drop-down.

  8. Select the issue type from the Issue Type field.

  9. Select the status(es) of the linked issues from the Statuses field.

  10. Click on Add to add the validator to the transition.

On the Service Management portal view of a request, the customer will not see the Error message when the validator fails. This is due to a known limitation (JSDCLOUD-5853) with Atlassian.


When you add this validator to a transition and trigger the transition, the add-on checks the Status of each linked issue (existing and ones added during the transition). If any linked issue is not in one of the selected statuses then an error message is displayed. 

The list of statuses that is displayed under the Statuses field has all the statuses across different workflows. This is because the workflow of an issue and that of its linked issues can be different.

Error message

Customize the error message that needs to be displayed if at least one of the linked issues is not in the specified status(es).

Validator scope

Control the execution of the validator using this option. Check this option if you want the validation to be performed only in certain cases, such as if the issue is of certain issue type or only if the issue is unassigned, or more generally satisfies an arbitrary Jira expression.

Use case

A typical use of this workflow validator is to validate that the issues linked to the current issue are in a specific status. Consider a use case where you want to block the user from closing the Epic until all the issues under it are closed. To configure this:

  1. Add the “Linked Issues Status validator” to the “Close” transition

  2. Select the “Issue Link Type” as “is Epic of”

  3. Select the status “Closed” from “Statuses”

  4. Save the validator

  5. Publish the workflow


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