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A workflow post-function that copies the comment(s) of the current issue to all issues linked to it through a selected link type. 

To add 'Copy comments to linked issues' post-function to a transition : 

  1. Click Edit for the workflow that has the transition you wish to add the post-function on.

  2. In the Workflow Designer, select the transition.

  3. Click on Post Functions in the properties panel.

  4. Click on Add post function.

  5. Select Copy comments to linked issues from the list of post-functions.

  6. Click on Add to add the post-function on the transition.

  7. Select the link from the Issue Link Type drop-down.

  8. Select the options provided to add the required parameters.

  9. After adding, move the post-function to the appropriate position according to Placing post-functions in a transition document.

Here are a few Use cases for this post-function.

Known issues common to all post-functions:

Troubleshooting this post-function configuration: In case the post-function does not work as expected these are the things to look out for

When you add this post-function to a transition and trigger the transition, the add-on copies the comment(s) (ignoring already added comments) of the current issue to all issues linked to it through the selected link type.

Comments to copy

  • All comments

Copies all the comments on the current issue to all issues linked to it through the selected link type

  • Latest comment

Copies the latest comment on the current issue to all issues linked to it through the selected link type.

  • The comment added on the transition screen, if any

Copies the comment added on the transition screen, if any, to all issues linked to the current issue through the selected link type.

Note that the post-function doesn't copy already copied comments.

Author of copied comments

  • Original author (or "run as" user if original author has no permission)

The author of a comment on the current issue will be the author of the comment created on the linked issues. If the original author has no permission then the user selected in the "Run as" section (explained below) will be the author.

  • The add-on user

The add-on user will the author of the comments on the linked issues.

  • This user:

The user selected here will be the author of the comments on the linked issues.

Comment visibility

  • Retain existing comment visibility restrictions

Retains the existing comment visibility restrictions of the current issue to the comments on the linked issues.

  • Use the following comment visibility

    • Restrict to Group

Restricts the visibility of the comment to a specified group. When you select a valid group name in the Restrict to Group field, the comment will be visible only to the members of the specified group. For no restriction, leave the field blank.

    • Restrict to Project Role

Restricts the visibility of the comment to a selected project role. When you select a project role from the Restrict to Project Role drop-down, the comment will be visible only to the members of the selected project role. For no restriction, leave the field blank.

    • Restrict to Internal (Jira Service Desk only)

Restricts the visibility of the comment to the Service Desk Agents and Collaborators only.

Run As

This option allows you to specify which Jira user will be used to retrieve existing comments from the current issue. This is significant if some comments are protected by comment visibility restrictions. Note that the "run as" user will also be used to create comments on linked issues when you select the "Original author" option above and the original author has no permission to create comments on the linked issues.

  • Run as current user

Use the user who triggered the transition

  • Run as add-on user

Use the Jira Misc Workflow Extensions add-on user

  • Run as this user

Use the specified user

Conditional execution

To execute this post-function based on the result of a Nunjucks template see Conditional execution.

Delayed execution

To delay the execution of this post-function see Delayed execution.

Note that you can use this function to copy the comments to:

  • The parent issue of a sub-task by using the built-in is Subtask of link type and vice versa using the is Parent of link type

  • The Epic of an issue by using the built-in belongs to Epic link type and vice-versa using the is Epic of link type


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