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Perform an action when the value of the field is equal to a specific value

This section of the tutorial guides you through writing a conditional statement that compares the value of a field against a variable. Imagine a functional use case where you want to allow the progress on an issue only when the issue is assigned to the logged-in user. For this, you will need a Scripted (Groovy) condition with a Groovy script to compare the username of the Assignee and the logged-in user. 

Writing the script

Step 1 - Navigate to the condition

1. Go to the Administration icon and click on it.

2. Go to Issues - > Workflows

3. Locate the workflow GIJ: Task Management Workflow

4. Edit it

5. Click on transition Start Progress

6. Go to the Conditions tab

7. Edit the Scripted (Groovy) condition which is the first condition in the list.

Step 2 - Write the script in the condition

1. Write the following script in Groovy script.

   issue.get("assignee")?.name == currentUser.name

   Line 1 :  Using the get() method to access the assignee of the issue. 

                 Using the direct field access operator (.name) to retrieve the field instead of calling the getter (getName())

2. Your configuration should look like this:

Step 3 - Test your script

1. Click on Test Groovy Script.

2. Input the issue key GIJ-2

3. Click on Test

4. The following result will be displayed.

5. Open

   

Step 4 - Save the configuration

1. Click on Update

2. Publish the workflow (you don't need to save a backup copy).

Step 5 - Test it on an issue

1. View the issue GIJ-2 in a new tab.

2. Check that the transition Start Progress is not available on the issue GIJ-2.

3. Click on Assign to me, to assign it to the logged-in user

4. Check that the transition Start Progress is now available on the issue GIJ-2. 

Use cases

You can use this script in any other relevant context, such as allowing only the Reporter of the issue to close the issue.

References

• currentUser variable

• Accessing the Assignee of an issue

Perform an action when the value of the field is not equal to a specific value

This section of the tutorial guides you through writing a conditional statement that compares the value of a field against not being equal to a specific value. Imagine a functional use case where you want to allow the creation of an issue only when the issue is not assigned to the Reporter. For this, you will need a Scripted (Groovy) validator with a Groovy script to compare the Reporter and Assignee.

Writing the script

Step 1 - Navigate to the condition

1. Edit the workflow in Diagram mode

2. Click on transition Create

3. Go to the Validators tab

4. Edit the Scripted (Groovy) validator which is the second validator on the list.

Step 2 - Write the script in the validator

1. Write the following script in Groovy script.

   issue.get("reporter") != issue.get("assignee")

   Line 1 :  Using != operator to compare the Reporter and Assignee of the issue

2. Your configuration should look like this:

   Open

   

Step 3 - Test your script

1. Click on Test Groovy Script.

2. Input the issue key GIJ-1

3. Click on Test

4. The following result will be displayed.

Step 4 - Save the configuration

1. Click on Update

2. Publish the workflow (you don't need to save a backup copy).

Step 5 - Test it on an issue

1. Create an issue

2. In the Assignee field, click on Assign to me.

3. Click on on “Create”

4. An error message "Reporter and Assignee cannot be the same" will be displayed, blocking you from creating the issue.

5. Clear the Assignee.

6. Click on Create.

7. The issue will be created successfully.

References

• Accessing the Reporter of an issue

Perform the same action for two different values of a field

This section of the tutorial guides you through writing a condition to test for two different values of a field and perform the same action based on the result. Imagine you want to assign the issue to the Project Lead when the priority of an issue is Critical or Highest. For this, you will need to write a Groovy condition in the Conditional execution section of a Set field value post-function. The condition should return true if the Priority of the issue is either Critical or Highest.

Writing the script

Step 1 - Navigate to the post-function

1. Re-edit the workflow in Diagram mode.

2. Click on transition Create

3. Go to the Post-functions tab

4. Edit the Set field value post-function which is the second post-function in the list.

Step 2 - Write the script in the editor

1. Write the following script in the editor of the Conditional execution section.

   if(issue.getAsString("priority") == "Critical" || issue.getAsString("priority") == "Highest"){ return true } else{ return false }

   Line 1 : Using the getAsString() method to return the String representation of the value.

                 Using the or operator (||) to compare two Strings. 

   Line 1 & 4 :  Using the if-else method to return true if the condition passes and false if it fails

2. Your configuration should look like this:

    

Step 3 - Test your script

1. Click on Test Groovy Script.

2. Input the issue key GIJ-3

3. Click on Test

4. The following result will be displayed. 

Step 4 - Simplify your script

You can simplify the script removing the if-else structure and returning the result of the comparison which is a Groovy true or false

1. Go to the Groovy editor

2. Replace the script with the following code:

Step 5 - Retest your script

1. Click on Test again.

2. The following result will be displayed. 

Step 6 - Save the configuration

1. Click on Update

2. Publish the workflow (you don't need to save a backup copy).

Use cases

You can use this script in any other relevant context, such as all newly created issues with Critical or Highest priority should transition to the Waiting for approval status instead of Open status.

References

• Accessing the priority of an issue

Perform different actions for different values of a field

This section of the tutorial guides you through writing multiple conditions to perform different actions based on different values of a single-select or a Radio button field. Imagine you want to set the Priority of the issue based on the Impact of the issue specified by the issue creator. For this, you will need to write a switch control structure in the Value field of the Set field value post-function to set the Priority based on the selected Impact.

Writing the script

Step 1 - Navigate to the post-function

1. Re-edit the workflow in Diagram mode.

2. Click on the Create transition

3. Click on Post-functions tab.

4. Edit the third post-function in the list.

Step 2 - Write the script in the post-function

1. Write the following script in Value.

   Line 1 : Switch control structure to handle different conditions

   Line 4 : Fall through cases sharing the same code for multiple matches.

2. Your configuration should look like this:

Step 3 - Test your script

1. Click on Test Groovy Script.

2. Input the issue key GIJ-3

3. Click on Test

4. The following result will be displayed.

Step 4 - Save the configuration

1. Click on Update

2. Publish the workflow (you don't need to save a backup copy).

Use cases

You can use this script in any relevant context, such as setting the priority of the issue based on the Component/s of the issue.

References

• Accessing the Priority of an issue

• switch

Perform an action for a specific value of a multi-valued field

This section of the tutorial guides you through writing a condition to check for a specific value of a multi-valued field and perform an action based on the outcome. Imagine you want to send an Email notification to the Project Lead of the issue when the customer selects Not satisfied in the feedback form while closing the issue. For this, you will need a condition in the Conditional execution of the Email issue post-function to send an Email only when the option Not satisfied is selected in the Feedback custom field.

Writing the script

Step 1 - Navigate to the post-function

1. Re-edit the workflow

2. Click on the Reopen transition

3. Click on Post-functions tab.

4. Edit the Email issue post-function which is the first in the list.

Step 2 - Write the script in the post-function

1. Write the following script in the Conditional execution.

   Line 1: Using any to return true if any the specified option has been selected

   Line 2 : Using closure and an implicit parameter (it)

Step 3 - Test your script

1. Click on Test Groovy Script.

2. Input the issue key GIJ-4

3. Click on Test

4. The following result will be displayed.

Step 4 - Save the configuration

1. Click on Update

2. Publish the workflow (you don't need to save a backup copy).

Use cases

You can use this script in any relevant context, such as Escalate the issue only when the issue has been Flagged.

References

• Accessing a field of checkboxes type

• Using Closures

Perform an action based on the number of selected elements of a multi-valued field

This section of the tutorial guides you through writing a condition to check the number of selected elements of a multi-valued field and perform an action based on the outcome. Imagine you want to limit a user to select a minimum of one and a maximum of three books for rent from a Library Inventory management. For this, you will need a condition in the Scripted (Groovy) Validator to count the number of options selected in the Books field on the Rent Books form while renting the books.

Writing the script

Step 1 - Navigate to the post-function

1. Re-edit the workflow.

2. Click on the Rent Books transition

3. Click on Validators tab.

4. Edit the first Scripted (Groovy) validator in the list

Step 2 - Write the script in the post-function

1. Write the following script in the Groovy script.

   Line 1 : Using size() method to return the number of selected books

                 && operator to check for a minimum and maximum value

2. Your configuration should look like this:

    

Step 3 - Test your script

1. Click on Test Groovy Script.

2. Input the issue key GIJ-4

3. Click on Test

4. The following result will be displayed.

Step 4 - Save the configuration

1. Click on Update

2. Publish the workflow (you don't need to save a backup copy).

Use cases

You can use this script in any relevant context, such as Block the user from providing more than one version in the Fix Version/s and Affects Version/s

References

• Accessing a field of Multi-select list type

Perform an action based on the values of two fields

This section of the tutorial guides you through writing a condition to check for the values of two fields and perform an action based on the outcome. Imagine a functional use case where you want to assign the issue to Joe Smith and set the priority to Critical, only when a Bug is created by John Carter. For this, you need to add the Scripted (Groovy) post-function to the Create transition to check the issue type, the reporter, and then assign the issue. You can do this by:

Adding two Set field value post-functions (Recommended)

Adding the Scripted Groovy post-function

Use cases

You can implement one of these approaches in any relevant context, such as Set the Severity of the issue based on the priority and resolution of the issue.

References

• setFieldValue(String <field_name>or<field_Id>, Object value) method

• Set field value