Display Message to User

The displayed message can be customized using the options (explained below) in the post-function configuration. Here is a sample message on the new issue view. 

This will not work on Jira Software boards nor Jira Service Desk customer portals

To add 'Display Message to User' post function to a transition: 

  1. Click Edit for the workflow that has the transition, you wish to add the post-function on.

  2. In the Workflow Designer, select the transition.

  3. Click on Post Functions in the properties panel.

  4. Click on Add post function.

  5. Select Display Message to User from the list of post-functions.

  6. Click on Add to add the post-function on the transition.

  7. Input a Message title and Message body. To input issue or transition or currentUser information see, How to insert information using Nunjucks annotations.

  8. Click on Add to add the post-function to the transition.

See here for a use case for a post-function.

Known issues common to all post-functions:

Troubleshooting this post-function configuration: In case the post-function does not work as expected these are the things to look out for

JMWE shows an error message on the issue view if any error occurs during the execution of the post-function. This message is displayed only if the current user is a Jira administrator. 

When you add this post-function to a transition and trigger the transition, a message is displayed to the user triggering the transaction, as a “flag” in the top right corner of the issue view page. You can also use Nunjucks annotations to insert issue, transition, and current user information into the Message body and Action type, using the 'issue', 'transition' and 'currentUser' variables, respectively. You can customize the post-function using the following options:

Options

Message type: Select the type of message box ("flag") to display. It can be one of "Info", "Success", "Warning" and "Error".

Auto close: Select this option if you want the message box to disappear automatically after a few seconds.

You can add an action link to the message which, when clicked, can navigate to another issue or to an arbitrary URL. To add an action link, select the "Add action link" checkbox:

  • Action title: Input the title of the action link that will be displayed at the bottom of the message.

  • Action type: Select the type of action to be performed.

    • Navigate to URL: Input a text that represents a valid URL or a Nunjucks template that returns a valid URL. For example: 

      1 https://www.innovalog.com

       

    • Navigate to another issue: Input a valid issue key or a Nunjucks template that returns an issue key. For example:

      1 TEST-1

       

      1 {{ issue.fields.parent.key }}

Conditional execution

To execute this post-function based on the result of a Nunjucks template see Conditional execution.

Delayed execution


Use case

A typical use case for this post-function is to display a message on the issue view after a transition. Consider a use case where you want to display a notification message on the issue view if a new issue has been created by the Create Issue(s) post-function with a link to the newly created issue. To configure this:

  • Add the Display Message to User post-function to a transition.

  • Input the "Message title" as New issue created

  • Input the "Message body" as:

    1 A new ticket has been created.

     

  • Select the "Message type" as Warning

  • Select the "Action link" option

  • Input the "Action title" as Go to the created issue

  • Select the "Navigate to URL" option

  • Input the URL as

    1 https://myjira.atlassian.net/browse/{{ issue | issueProperty("jmwe.last.issue.created") }}

     

The message will be displayed as shown below in the issue view.

See here for more use cases